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This page contains all information about your rights as a consumer at kåmfy

Our terms and conditions follow the rules of distance selling in Sweden and EU
We reserve ourselves for changes and/or mistakes when a new rule is implied. 

You must be of age to make any purchases on our webpage or have your parents approval of to make an order.

Prises

All our prices includes VAT of 25% on all orders within the EU. Order from outside the EU is charged and shipped without VAT. Your local taxes and fees apply upon arrival.

Deliveries

All deliveries are handled by Swedish post service (posten.se)
If you have any special requests regarding your deliver, please contact us.

Within Sweden
Normally you will have your order within 2-4 days from your date of the order.


Within Europe
Delivery outside Sweden may be 1-2 weeks.

When we ship we will provide you with an ID for the shipment through e-mail. This way you can easily track your shipment on www.posten.se . If you by any reason shouldn’t receive a e-mail, sms or delivery notice from the post office within reasonable time it is your responsibility to track your shipment on www.posten.se. If you would need any help just contact us at info@kamfy.com and we’ll do our best to get things sorted for you.

Any deliveries that remain unclaimed after 14 days will be returned to us and an additional cost of 250 SEK for shipping and handling will be added to your cost. You will also be denied any further orders at kamfy.com. 

Shipping cost

Within Sweden

Shipping will be added on all orders

Within Europe
Shipping will be added on all orders

Payment

In Sweden
Credit card – VISA and MasterCard
PayPal
Invoice (14 day payment terms) with Klarna

Within Europe
Credit card – VISA and MasterCard
PayPal

Order and confirmation

Upon placing an order you will receive an order confirmation through e-mail as soon as we have confirmed that the products you have ordered are in stock. You will also receive a second e-mail once we have packed your order and are ready to ship it with identification of your shipment. If you don’t receive an e-mail we ask you to contact us at info@kamfy.com so we can make sure you get the information. If we are sold out on the article you have ordered we will contact you as soon as we can to work something out.

Exchange and return

You have the right to return parts or all of your purchase within in 14 days of your order arriving at your local postal service. In case you would like to return anything the product must not have been used and returned in it’s original packaging.

Please contact us at service@kamfy.com and state your order number and the items you would like to return. In case of an exchange we can reserve the new product for you. If you would like to return any product you will have the money back on your account within 30 days of us receiving the return.

All costs for the return are covered by you as buyer.

Exchanges and returns are sent to:

Kåmfy HB
Niklas Hallsgatan 18
461 41 Trollhättan
Sweden

IMPORTANT! Don’t send any returns without getting them approved by us first!

Complaints

When you would like to register a complaint we ask you to contact us through service@kamfy.com where you describe your complaint as thoroughly as possible. If possible please provide pictures that help the matter to be solved quicker. Upon approval we will either replace or find the best solution to solve the problem.

Damaged goods
If your products have been damaged through the shipping and handling before you received your shipment, do not receive it and make a claim to your local postal service. Ask them to send the package in return to kåmfy where they claim the reason for the return. After this please contact us at
service@kamfy.com to make us aware of the situation.

Always use your order number as reference for all contact with us!

Reservations

Prices and VAT

We reserve ourselves to change prices without any further notice. If we find any mistakes before we ship your order we will notify you before delivery.

We reserve ourselves against changes regarding VAT and taxes.

Products

We reserve ourselves against faulty information regarding the products and we do our outmost efforts to present the products as true as possible on our webpage. Please consider that colours can look different on different monitors due to calibrations and it can also make them look different from their real colour. If you think something looks very different from reality, please let us know at service@kamfy.com

We reserve ourselves that products might be out of stock and until you have received a confirmation from us.

If there is anything uncertain regarding this please contact us at info@kamfy.com

ALL ATTEMPTS OF FRAUD WILL BE REPORTED TO THE PROPER AUTHORITIES!

Personal information

We promise you to deal with your personal information with secrecy and only for handling your order, for future complaints, accounting and sending out newsletter through email.

Read more about the Swedish laws of personal information here.

Do you get newsletters from us that you don’t want? Unsubscribe here to the right in “E-mail for newsletters”

Don’t you want us to save your personal information for more than necessary for accounting, send an email to info@kamfy.com

Cookies

Cookies are an code that makes your web shop recognize you, and remember what you put in your cart, and remember who you are then you are logged in. Cookies are necessary for you to buy in a web shop. Our cookies also tracks statistic information on our web shop that we use for making our web shop better. You have right to denying cookies on your computer, but remember that after that you can’t shop or surf on some internet sites that demands tracking cookies.

To denying or accept tracking cookies you have to change on your settings on your web browser.

Force Majeure

In the event of war or war like situations, domestic war, revolution, riot, natural disaster or other matters out of our control we will claim our right to force majeure. This means we won’t be able to fulfill our part of the agreement and we will try contact you to let you know.

This shop is runned by:

Kåmfy HB
Nikals Hallsgatan 18
461 41 Trollhättan
Sweden
VAT nr: SE969748-4518
info@kamfy.com

Last changed: August 4th 2013


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kåmfy afterwear clothes
are ecological and
made in a colorful design
with uniqe details


We are a Swedish
family own company
who process and design
our collections by ourself